ZERO STARS!!! My daughter is a college student in the area and took her car there for an oil change. When she picked it up - price was 3 times what it was the previous times. This particular incident they rotated the tires - literally rotated the new tires from my daughters car to SOMEWHERE ELSE - And replaced with 2 bald tires that do not match the other tires. My daughter being young and inexperienced - didn't realize it until a few days later. Of course when confronted - they denied it. Not only do the tires not match - the wheels aren't the same. NEVER GET HER BUSINESS AGAIN - AND I'M NOT FINISHED WITH THEM YET!
Do NOT I repeat do NOT have any auto repairs done at CT auto in Sylva.
Needed a new starter , car was towed there. They replaced the starter and advised me to call the previous shop that replaced it 3 months earlier. I did and they refunded fully. CT charged me less than the previous shop and I found all there to be friendly, courteous and had my best interest at heart. Also it is an extraordinarily CLEAN business. I would recommend them highly.
I called to get a estimate to get my car fixed and they were the rudest people I have ever spoken to right from the start! They guy is a smart a** and is by no means out to help anyone! By the end of the phone call he was cussing and told me to take it to "some other idiot" to mess it up. Even if you know what your doing; you will get no where with the hateful rude customer service! I wouldn't advise a single person to take their vehicles there!
I took my car there to have a thermostat replaced out of necessity because no other shops in town could get it done before christmas, and I don't have the tools to do it myself. I provided my OWN part and they try to charge me $155 for a thermostat!!!!! All together it should be around $50-$70 and that is including the price of the part. Do not give them your business unless you want to get taken!!!!
We have used CT Auto for towing services twice. We had an excellent experience both times. I cannot speak for their mechanic work. I can only tell you that they were quicker, more professional, and better equipped to handle towing than competitors in the area. I will not use any other towing service in the area, especially after a different towing company damaged my vehicle and refused to take any responsibility. They know what they're doing here and that's what I like.
C T Auto Services is a US Car Repair based in Sylva, North Carolina. C T Auto Services is located at 12 Caldwell St, Sylva, NC 28779, USA.
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